Customer Satisfactory Survey

Dear client! We would be very grateful, if you could spend a little time completing this questionnaire in order to improve the quality of services provided. Thank you!

Your overall impression of the services provided by LA 20A?

Indicate how often you encounter the following problems in the operation of warehouse service

Issues Never Once in 2
Months
2-3 Times
a Month
2-3 Times
a Week
Every Day
Loading/
Unloading Delay
Storage
Mistakes
Defect
Cross-Picking
Incorrect Information in
the WMS System

Indicate how often you encounter the following issues in the operation of warehouse service

Issues Never Once in 2
Months
2-3 Times
a Month
2-3 Times
a Week
Every Day
Delay in Delivery
Deficiencies
Defect
Cross-Picking
Mistakes in Documents

Оцените работу с претензиями

Evaluation Criteria Very
Bad
Bad Satisfactorily Good Excellent
Quality of Complaints Handling
Decision-Making Speed

Evaluate the work of your manager

Evaluation Criteria Very
Bad
Bad Satisfactorily Good Excellent
Communication Availability
(Phone, E-mail)
Correctness of
Provided Information
Mutual Understanding
Speed of
Problem Solving

Would you recommend LA 20A to other companies?



Your comments and suggestions for improving cooperation